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Privacy Policy

Privacy Policy

As a general rule, Privacy Policies are embodied with legal connotations and implications. We hope you find these key highlights to instead be a simple, clear and transparent summary of our Privacy Policy, but please keep in mind that the full legalese of our Privacy Policy is below.

Privacy
Resource for Our Customers.

Below, you can view our Privacy Policy, read about our privacy practices and learn how you can control and protect your personal information online. However, with those disclaimers out of the way, here’s our most important highlight:   

TemigoJara’s purpose is to enrich lives through technology. We will only collect, use or share your personally identifiable information for that purpose. And we don’t sell (as “sell” is traditionally defined) your personally identifiable information to anyone.

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Overview

This Privacy Policy provides information on how TemigoJara collects and processes your personal data when you visit our website or mobile applications. It sets out what we do with your personal data and how we keep it secure and explains the rights that you have in relation to your personal data. Your use of any of our digital properties (for simplicity, we will call our websites “digital properties” throughout this policy) is subject to the specific terms of use for that digital property.

-This Privacy Policy applies to TemigoJara and other physical locations and events under the TemigoJara name, and digital properties owned or operated by TemigoJara Online Shopping & Retail Limited and any of our subsidiaries, unless that digital property or subsidiary has its own privacy policy (which would instead apply).
– Some products and services that TemigoJara offers may have supplemental details about information collection, use, and sharing relating to those products and services.

Data Collection

Information from User

We collect and store information you provide through our digital properties and in our stores. The information we collect from you includes things such as:
– Name
– Postal address
– Email address
– Phone number
– Payment card number and other payment information
– Username

In certain situations, we may also collect things like:

– Driver’s license number (for example, if you return a product or apply for credit)
– Location information (such as when you ask us to tell you about nearby fulfillment center or use our digital properties)
– Survey responses

Information from User About Others

You may give us information about other people, such as the name and address of a gift recipient, or the name and contact information of someone who will pick up items for you at a fulfilment center. We will only use this information for the specific reason you provide it.

Information from Other Sources

We may receive information about you from other sources, including third parties that help us update, expand, and analyze our records and identify new customers, and provide products and services that may be of interest to you.

Information Collected Automatically Online

We collect information about your interactions with us including, for example:

  • The type of device or browser you’re using
  • Your IP address
  • Your browsing behavior while on our website
  • The URLs of the websites you visited before visiting our site (these are called “referring URLs”)
  • IMEI/UDID (a numeric identifier for your mobile device)
  • MAC address (another kind of numeric identifier for your mobile device)
  • IDFA (Apple’s ID for advertising, a randomly generated number)

TemigoJara and our partners use technologies such as cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. We may permit third-party service providers to collect and process some information from our digital properties. We may share personal information with those providers and may have similar arrangements with interest-based advertisers. We provide more information about interest-based ads below. Our digital properties are not designed to respond to “do not track” requests from browsers.

Location Data

Some of our digital properties may collect your location to, for example, help you search for one of our locations, use special mobile features within some of our locations, or provide you with helpful messaging in our mobile app. We also may use this information to determine whether to provide you with content, information, and notices that may be required by law based on your location. Mobile devices often provide users with the ability to adjust settings related to location. If you do not want us to collect specific location information, you may modify the location services on your mobile device’s settings. TemigoJara has no control over your device’s settings. And adjusting these settings does not completely eliminate the ability of others to develop location information about your device. 

Security Cameras

Our Retail-Office or fulfilment center may use CCTV cameras for asset protection and other operational purposes, such as measuring traffic patterns and protecting and improving our business.

Reviews & Other Content Provided

Our websites offer publicly accessible blogs or community channels. Be aware that anyone who accesses these areas may read, collect, and use the information you provide.

In a nutshell

Use of Cookies & Identifiers

A cookie is a small file of letters and numbers that we put on your computer, mobile phone or tablet if you agree. Cookies allow us to distinguish you from other users of our website and web applications, which helps us to provide you with an enhanced browsing experience. 

In a nutshell

Legal Basis for Processing Data

We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and used your personal data. In almost every case the legal basis will be one of the following:

  1. Consent: For example, where you have provided your consent to receive certain marketing from us. You can withdraw your consent at any time, including by clicking on the “unsubscribe” link at the bottom of any marketing email we send you

  2. Our legitimate business interests: Where it is necessary for us to understand our customers, promote our services and operate effectively, provided in each case that this is done in a legitimate way which does not unduly affect your privacy and other rights. 

  3. Performance of a contract with you: This would also apply where we need to take steps prior to entering into a contract with you. For example, where you have purchased a product from us and we need to use your contact details and shipping address in order to process your order and send the product to you.

  4. Compliance with law: Where we are subject to a legal obligation and need to use your personal data in order to comply with that obligation.

In a nutshell

Usage of Data

How We Use Information Collected

  • Customizing your online shopping experience
  • Fulfilling orders and requests for products, services, or information
  • Processing refunds, returns, and exchanges
  • Tracking and confirming online orders
  • Delivering and installing products
  • Maintaining or administering TemigoJara memberships or protection programs
  • Marketing and advertising products and services
  • Conducting research and analysis
  • Managing our TemigoJara CommonWealth program, including taking applications and actions to redeem coupon and get paid.
  • Preventing and identifying fraud and other illegal activity
  • Engaging in internal uses such as data analytics with the purpose of enhancing existing and creating new products and services
  • Complying with and enforcing applicable legal requirements, contractual obligations (including our contractual obligations with you, such as through our TemigoJara SDO Partnership program, if applicable, or digital properties’ terms of use), relevant industry standards, and our policies

Interest-Based Advertising

You can opt out of interest-based advertising from third-party providers who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising.

A.It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

B. Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct or erase your personal data, object to or restrict processing of your personal data, right to ask that we transfer your personal data to a third party, and unsubscribe from our emails and newsletters. 

C. Where you wish to permanently delete your data from our website and other applications, you can choose the option of closing your account. You can close your account by sending us an email. Once your account is closed, all products and services that you access through your account will no longer be available.

D. We can refuse to accede to your request where it is unreasonable or where you have failed to provide additional information necessary to confirm your identity. 

In a nutshell

Data Sharing

TemigoJara does not exchange your personal information for monetary consideration. We share your information only in the ways we describe below. We may combine or share information among current or future TemigoJara business ventures, including affiliates and subsidiaries. We may share your information with third parties to perform services on our behalf such as:

  • Fulfilling orders and delivering packages
  • Scheduling and performing product installations
  • Providing customer care and technical support, including servicing products
  • Maintaining our My TemigoJara CommonWealth program
  • Sending TemigoJara marketing communications and providing advertising services
  • Personalizing the customer experience on our digital properties
  • Fulfilling subscription services
  • Conducting research and analysis
  • Processing debit card payments
  • Detecting fraud and other illegal activity

TemigoJara also may share personal information in connection with co-branded product or service offerings (including sharing personal information with business partners to validate offers). Additionally, we may share personal information in connection with financial products or services related to our business. For example, when you apply for a TemigoJara Pay Small Small, we share your personal information with our BNPL partners that grant the credit.

Sometimes we may be required to share personal information for legal reasons, for example, if we are required to do so by a regulation, court order, subpoena or other legal process. We may also share information when we believe it is necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect TemigoJara, our customers, or others. We may share personal information in the event of a corporate sale, merger, acquisition, joint venture, reorganization, divestiture, dissolution, liquidation, or similar event.

In a nutshell

Data Security

We use a variety of security measures designed, under a risk-based approach, to ensure the confidentiality of your information. However, as set forth in the applicable terms of use for each digital property, we cannot and do not guarantee the security of information transmitted to us.

You also can do your part to help protect the information you provide to us. Create a strong password. Use that password only on our digital properties. And do not share your password with anyone — especially anyone claiming to work with us. We would never contact you and ask for your password — ever.

In a nutshell

Data Retention

We will take every reasonable step to ensure that your personal data is processed for the minimum period necessary for the purposes set out in this Privacy Notice. Your Personal Data may be retained in a form that allows for identification only for as long as: 

A. We maintain an ongoing relationship with you. This will enable us to improve your experience with us and to ensure that you receive communications from us

B. Your Personal Data is necessary in connection with the purposes set out in this Privacy Notice and we have a valid legal basis,

C. The duration of: (i) any applicable limitation period (i.e., any period during which a person could bring a legal claim against us), and

We will actively review the personal data we hold and delete it securely, or in some cases anonymize it, when there is no longer a legal, business or consumer need for it to be retained. 

In a nutshell

Children's Privacy Protection

We do not knowingly solicit or collect personal information from children under the age of 18 without parental consent. If we learn that we have received or collected personal information from a child under age 18 without parental consent, we will promptly delete that information. If you believe that a child under age 18 may have provided us with personal information without parental consent, please contact us as specified in the “Contact Info” section of this policy.

In a nutshell

Links to Other Websites

Our websites link to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the website you are visiting.

In a nutshell

Social Media features

Our website includes ways to interact and share using social media, through features such as a “sales team online” button, “share product” button, or interactive mini-programs that run on our website (“widgets”). These features may collect information such as your IP address or the page you are visiting on our website and may set cookies to enable the feature to function properly. Social media features can be hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the social media company providing the feature.

In a nutshell

Choices & Legal Rights

As a user, you may at any time:

  • Stop receiving marketing or promotional emails, direct mail, phone, and mobile marketing communications
  • Update and correct your personal information
  • Request deactivation/deletion of your account
  • Request removal of information you post on our digital properties; in some cases, we may not be able to remove your content or personal information, in which case we will let you know if we are unable to do so and why

To do any of these, let us know by one of these methods:

  • Follow the directions in a marketing email, direct mail, or mobile communication that you receive from us
  • Provide your request and current contact information through one of the contact methods listed under “contact us” below

Please note: Even if we are able to anonymize or make your content or information no longer visible, this does not ensure complete or comprehensive removal of your content or personal information from the internet.

In a nutshell

Applicable Laws

Any dispute arising between a customer and TemigoJara will be settled in accordance with Nigerian Legislation.

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Disclaimer

TemigoJara strives, to the fullest extent possible, to provide accurate and updated content on this website. Unfortunately, there may occasionally be price changes, sold out goods and other unintentional errors on our site. We reserve the right not to be liable for these errors or changes and neither TemigoJara nor any employee or representative of TemigoJara will be liable for damages arising from the use of this website or the products sold here.

In a nutshell

Data Controllers & Contact Info

TemigoJara will investigate any complaint about the way we manage Personal Data and ensure that we respond to all substantiated complaints without jeopardizing your trust as a user or any of the terms contained herein this Privacy Policy. However, if you have any questions or concerns about TemigoJara’s Privacy Policy or you are looking for more information on how we process your personal data, or wish to exercise your legal rights in respect of your personal data, please contact the Corporate Head-Office by via:

Tel:
+2348103096692
Email:
Group@TemigoJara.com
Address:
TemigoJara Corporate Office
ATTN: Customer Care/Privacy
2nd Floor, HRDC, Unilag, Lagos.

In a nutshell

Information Options.

Reflecting our commitment to Consumer Data Privacy, TemigoJara offers KYC options to verify validity of the data provided by users, and prevent fraud.

GDPR Privacy Rights

The GDPR provides that it 'should apply to natural persons, whatever their nationality or place of residence, in relation to the processing of their personal data.

NDPB Data Resource

This website is a one-stop national resource to understand how to avoid identity theft — and to learn about data privacy and security. Visit Here

Privacy Policy Update

TemigoJara reserves the exclusive right to update our Privacy Policy as we and our customers grow and evolve. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of posting a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.

Effective Date: July 1, 2023

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